Contact us
Contact Scalvya
We are here to help.
Whether you have a question about a product, need assistance with an order, want to check your delivery status, or need help with a return, our customer support team is happy to assist.
Customer Support
Email: support@scalvya.store
Phone: +1 (587) 876-6365
Store Address
Scalvya
9202 Finlay Lane
North Saanich, BC V8L 5R6
Canada
Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Pacific Time
We aim to respond to customer inquiries as promptly as possible. For the fastest assistance, please include your order number and a brief description of your question when contacting us about an existing order.
Order Support
For questions regarding an existing purchase, please provide:
- Your order number
- The email address used at checkout
- A brief description of the issue
- Photos or other relevant information when applicable
This information helps us review your request and provide assistance more efficiently.
Before Contacting Us
For common questions, please review our Shipping Policy and Return & Refund Policy for information about delivery times, returns, refunds, and eligibility.
We appreciate your business and look forward to helping you.
Scalvya
Simple Tools for Everyday Relaxation.