Shipping policy

Shipping Policy

Last Updated: August 24, 2026

At Scalvya, we aim to make your shopping experience simple and convenient. We offer free worldwide shipping on eligible orders.

1. Worldwide Free Shipping

Scalvya provides free shipping worldwide.

Whether you are ordering from North America, Europe, Asia, Australia, or another supported destination, we aim to provide a convenient shipping experience without adding standard shipping fees.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

The delivery timeframe begins after the order has been processed and dispatched.

Please note that the 7–10 day timeframe is an estimate rather than a guaranteed delivery date.

3. Delivery Delays

Although we work to maintain reliable delivery times, delays can occasionally occur due to circumstances outside our reasonable control, including:

Customs clearance
Weather conditions
Public holidays
Carrier disruptions
Incorrect or incomplete addresses
International transportation delays
Local delivery conditions
Unexpected logistical circumstances

If a delivery is delayed, we will make reasonable efforts to assist you with available tracking or shipping information.

4. Order Information

Customers are responsible for ensuring that their shipping information is complete and accurate at checkout.

Please carefully check:

Full name
Street address
Apartment, unit, or suite number
City
State or province
Postal or ZIP code
Country
Contact telephone number where applicable

If you provide an incorrect address, please contact us as quickly as possible at:

support@scalvya.store

Once an order has been dispatched, we may not be able to change the delivery address.

5. Tracking

Where tracking information is available, it may be provided to the email address associated with your order.

Tracking updates may take some time to appear after an order has been shipped.

6. International Orders

Because we ship internationally, some destinations may require customs processing.

Customers are responsible for complying with applicable local import requirements.

Any customs duties, taxes, import fees, or similar charges imposed by the destination country may be the responsibility of the customer unless otherwise required by applicable law.